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Privacy Policy

This Privacy Policy explains how Neuro GPT collects, uses, discloses, and safeguards information when you visit our website or use our dashboard services. This is a general template and should be reviewed against your specific data practices and applicable law before publication.

Last updated: [Insert Date]

1. Introduction

Neuro GPT ("we", "us", "our") provides AI-driven liquidity optimisation tools for small businesses. We are committed to protecting the privacy and security of the personal and business information entrusted to us. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.

2. Information We Collect

We may collect and process the following categories of information:

  • Account and contact information: name, business name, email address, phone number, and job title provided when you register for or enquire about our services.
  • Financial and business data: cash flow figures, transaction records, and related business metrics that you or your connected accounting systems provide for the purpose of generating dashboard insights.
  • Technical and usage data: IP address, browser type, device information, pages visited, and interaction data collected automatically through cookies and similar technologies.
  • Communications: records of correspondence when you contact us via email, contact forms, or other channels.

3. How We Use Your Information

We use the information we collect for purposes including:

  • Providing, operating, and maintaining our dashboard and liquidity analysis services.
  • Responding to enquiries, support requests, and other communications.
  • Improving our website, features, and service performance.
  • Sending administrative or service-related notices, where permitted.
  • Meeting legal, regulatory, and contractual obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: performance of a contract with you, your consent, our legitimate business interests, and compliance with legal obligations. Where processing is based on consent, you may withdraw that consent at any time.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and analyse how our website is used. You can set your browser to refuse some or all cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.

6. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

  • Service providers: with third-party vendors who perform functions on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality obligations.
  • Legal requirements: where required to comply with applicable law, regulation, legal process, or governmental request.
  • Business transfers: in connection with a merger, acquisition, reorganisation, or sale of assets, subject to appropriate safeguards.
  • With your consent: where you have separately agreed to a specific disclosure.

7. Data Retention

We retain personal and business information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement appropriate technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Information may be processed or stored in locations outside your home jurisdiction. Where this occurs, we take steps intended to ensure that appropriate safeguards are in place in accordance with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal data, which may include the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data in certain circumstances.
  • Object to or restrict certain processing activities.
  • Request portability of data you have provided to us.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to a request.

11. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.